SIRVA UNIVERSITY 2012 REGISTRATION

Step 1: Create your Account Please enter your log-in information:

1. Enter Your E-mail Address *
Your e-mail will act as your username. Registration details will be sent to this address.
2. Re-enter Your E-mail Address *
3. Choose a Password *
Verify Password *
Already have an account? Log-in

Step 2: Personal Information Please tell us some things about you:

1. Select Registrant Category *
2. Enter Your First Name *
3. Enter Your Last Name *
4. Enter Your Title *
5. Enter Your Company Name *
6. Enter your Badge first name *
Enter your Badge last name *

7. Enter Your Address Line 1 *
8. Enter Your Address Line 2
9. Enter Your City *
10. Enter Your State *
11. Enter Your Province/District
12. Enter Your Zip (Postal Code) *
13. Enter Your Country *
14. Enter Your Phone *
Example: (123)456-7890, +447777123456
15. Can we publish your contact information on our attendee list for event networking purposes? *
Yes No
Please select whether or not we can publish your contact information.

Step 3: Hotel & Travel Please tell us your travel preferences:

Hotel Information

A block of rooms have been reserved at The Ritz–Carlton for attendees checking-in on March 26 and checking-out on March 28.
Please select your hotel arrival and departure dates.

Please note: SIRVA will provide lodging on March 26-28, however a credit card will be required upon check-in
to cover any incidental room charges during your stay.

*Pre and post extension rooms are not guaranteed until you receive confirmation within two business days. Please note that you will
be responsible for the costs of any hotel dates that are not covered by the conference. The room rate per night for pre and post dates
is $285.00 (plus tax).

1. Check-in Date: *
2. Check-out Date: *

3. Special Requests or Dietary Restrictions:

Travel Information

SIRVA University will provide ground transportation on the following days:
March 25, March 26 and March 27: From airport of choice (see airport choices in drop down below) to The Ritz-Carlton.
March 28: From The Ritz-Carlton to airport of choice (see airport choices in drop down below).

If you are arriving or departing on any other day, you will be responsible for your own ground transportation.

Arrival Information

4. Will you need arrival ground transportation to The Ritz-Carlton?*: If you do not know your flight information at this time, please type “TBD” into the questions below, and log back in to update once your flight is purchased.
Yes No
Please select whether or not you will need arrival ground transporation.
5. Select an airport:

**Travel times vary depending on traffic.
6. Airline:
Example: Southwest, Delta, US Air. Please enter your arrival airline.
7. Flight Number:
Example: 2232, 918, 888. Please enter your arrival flight number.
8. Arrival Date:

9. Arrival Time:
Example: 3:30pm

Departure Information

10. Will you need return ground transportation to the airport?*If you do not know your flight information at this time, please type “TBD” into the questions below, and log back in to update once your flight is purchased.
Yes No
Please select whether or not you will need return ground transporation.
11. Select an airport:

**Travel times vary depending on traffic.
12. Airline:
Example: Southwest, Delta, US Air. Please enter your departure airline.
13. Flight Number:
Example: 2232, 918, 888. Please enter your departure flight number.
14. Departure Date:

15. Departure Time:
Example: 4:30pm

Step 4: Sessions Please indicate which courses you plan to attend.

*Session Registration is for event organization purposes only and you can change your session participation on-site, if desired.

Day One: March 26, 2012 (Attendance is optional)

Session Legend

Domestic Track

Global Track

Procurement Track

Noon–1:00pm

The Fundamentals of Relocation
Presenters: David Barlow, SCRP, SGMS, Senior Vice President, Senior Consultant, SIRVA, Inc.
Jill Burke, CRP, GMS, Director, Policy Consulting, SIRVA, Inc.

Designed for new relocation professionals (HR, procurement and supply chain managers) who'd like an overview of fundamentals, latest policy trends and best practices. Bring your policy and questions as after the presentation, you'll have the opportunity to schedule a free, 20-minute counseling session on any policy concerns you have or help needed with your relocation program.

1:00pm–3:45pm

RELO Me
This interactive game session is designed to have participants live the life of a relocating employee as they go through the steps of a relocation; from listing a home to securing a mortgage, site visits to packing and closing. Participants will experience the highs and lows, twists and turns of a family moving within a corporate relocation program. Requires full time to complete. Moderated by SIRVA staff.

1:15pm–2:15pm

Global Relocation Fundamentals
Presenter: John O'Connell, Vice President of Global Operations, SIRVA, Inc.

This session provides an overview of International Mobility, including best practices for managing various types of moves and assignments. Participants will gain insight into the ways in which international mobility differs from US domestic mobility and will also learn practical tips associated with managing a global mobility program.

1:15pm–2:15pm

Procurement Roundtable
Presenters: Jon Gilbertson, GMS, Vice President of Risk, Global Supply Chain & Procurement, SIRVA Inc.

Use this opportunity to network with other procurement professionals in an open session that covers the issues facing today's relocation procurement managers. We'll also discuss best practices and what to expect in 2012.

2:30pm–3:30pm

Procurement Fundamentals
Presenter: Jon Gilbertson, GMS, Vice President of Risk, Global Supply Chain & Procurement, SIRVA Inc.

What are the fundamentals of procurement and how do they apply to a professional services spend like Mobility? In this session, we will discuss the application of procurement best practices and managing your mobility spend along with the opportunities and challenges facing the procurement role and industry.

2:30pm–3:30pm

Global Roundtable
Presenters: John O'Connell, Vice President of Global Operations, SIRVA, Inc.
Kathryn Cassidy, CRP, GMS, Vice President & General Manager, Global Assignment Services

Discuss how to individualize your mobility policies and procedures on a global scale, and how to manage the challenges and opportunities of a global relocation in this peer-to-peer discussion.

3:45pm–4:45pm

Domestic Roundtable
Presenters: Debbie Balli, CRP, GMS, President, Global Relocation Services, SIRVA, Inc.
David Barlow, SCRP, SGMS, Senior Vice President, Senior Consultant, SIRVA. Inc.
Hank Roth, Senior Counsel, SIRVA, Inc.

In today's business environment, it is no longer 'business as usual.' Join this open session that focuses on today's biggest issues facing U.S. relocation.

Day Two: March 27, 2012

Session Legend

Domestic Track

Global Track

Procurement Track

10:20am–11:20am (Breakout Sessions)

You must pick a session from this section.

THE REAL VALUE OF CULTURAL TRAINING: Guaranteeing the Return on Your Global Investment.

Presenters: Kathryn Cassidy, CRP, GMS, Vice President & General Manager, Global Assignment Services, SIRVA, Inc.
Dean Foster, President, DFA Intercultural Global Solutions

In the 21st century, the “tipping point” for success is the ability to manage the intercultural challenges inherent in working globally. This presentation will review the hard facts that make cultural training a requirement to insuring the total return on your organization's global investment including the differences between "strategic" and "transactional" views of relocation, the criteria for effective cultural training and support and the critical elements of effective cultural programs.
What's So Different About Canada?

Presenters: Julian Yates, Chartered MCIPD, Vice President Global Client Services, SIRVA, Inc.
John O'Connell, Vice President of Global Operations, SIRVA, Inc.

This session provides participants with an understanding of the differences in Canadian and US relocation, and recommends policy components and service delivery best practices to better position you to meet these special requirements.
Increasing Your Success With Pre-Decision

Presenters: Nick Stevovich, CRP, Vice President, Relocation Account Management, SIRVA, Inc.
Pam Milani, CRP, Director, Corporate Real Estate, SIRVA, Inc.

A (Wise Buy)pre-decision program helps ensure the relocation policy, local real estate market and your candidate's home equity situation is reviewed before the relocation. This session provides the tools to make sure a relocation is in the best interests of both you and your mobile employee.
Applying Procurement Practices to Mobility

Presenters: Tracey Gatlin, Manager, Global Supply Chain, SIRVA, Inc.
Dena Ostrander, Director, Supply Chain Management, SIRVA, Inc.

Review procurement principles that help to reduce mobility spend and improve performance. Uncover strategies for managing the spend cycle through proven cost reduction strategies, improved processes and enhanced supply chain performance. You will leave this sessions with mobility-focused procurement principals you can immediately apply to your supplier relationships.

11:30am–12:30pm (Breakout Sessions)

You must pick a session from this section.

Global Compensation & Payroll Administration: A Case Study in Outsourcing

Presenters: Deb Wilk, Global Project Administrator, International Assignment Services, General Motors
Sue Wines, VP, Global Compensation and Payroll Services, SIRVA, Inc.

Join a General Motors International Assignment Services leader to discuss the complexities of managing a global compensation and payroll service for international assignments. Or, as General Motors has commented, "Why wouldn't I outsource this process?" Learn how SIRVA and GM's partnership has supported a successful global compensation program for over 7 years.
Riding the Elephant: Understanding mobility trends in India

Presenter: Lorraine Jennings, Manager IHR Consulting Services, Asia Pacific Middle East, SIRVA Relocation

We'll share the highlights of our India Mobility Report which discusses assignment types and cities in this emerging destination. The SIRVA India Mobility Report provides mobility policy and practices benchmark spanning major industries, various assignment types, and crucially across, Tier 1 and Non Tier 1 cities.
Cost Containment & Spend Visibility Strategies (Applicable to all educational tracks)

Presenters: David Barlow, SCRP, SGMS, Senior Vice President, Senior Consultant, SIRVA, Inc.
Jon Gilbertson, GMS, Vice President of Risk, Global Supply Chain & Procurement, SIRVA Inc.
Julian Yates, Chartered MCIPD, Vice President Global Client Services, SIRVA, Inc.

This session explores the latest strategies to help you identify savings while increasing transferee satisfaction. Learn how policy and cost analysis opportunities can assist your mobility program decision making, and how improved policy spend visibility and applications of cost containment can reduce your total cost of ownership.
An Inside (and Outside) View of Household Goods

Presenter: Ryan Kifus, Vice President Account Management, Moving Services, SIRVA, Inc.

Step outside to get an inside view of HHG! This session takes place in front of an actual Moving truck. Hear about the various processes involved in packing and moving, keys to a successful HHG move and the industry's latest trends. After the presentation, have your picture taken from inside the truck, and Q&A with one of our moving agents.

Day Three: March 28, 2012

Session Legend

Domestic Track

Global Track

Procurement Track

9:40am–10:40am (Breakout Sessions)

You must pick a session from this section.

The Importance of Talent Management

Presenters: Kathryn Cassidy, CRP, GMS, Vice President & General Manager, Global Assignment Services, SIRVA, Inc.
Julian Yates, Chartered MCIPD, Vice President Global Client Services, SIRVA, Inc.

This session explores the importance of Talent Management and how excellent global mobility practices can facilitate a best in class Talent Management program. Improve your return on investment (ROI) with tips for retaining talent and developing future organization leaders more strategically and efficiently.
Technologies that Enrich the Transferee and Corporate Client Experience

Presenter: Matthew Dickerson, CRP, Customer Experience, Operational Excellence & Chief Innovation Officer

This session is designed to explore emerging technologies that impact the day-to-day lives of corporate relocation managers and their mobile employees. We will explore the use of business intelligence as an analytics tool, social network implication, the emerging role of enterprise cloud computing within relocation, and the use of mobile technologies. We will also look at how technology has changed the relocation space over the past decade and what the future holds.
All You Need To Know About Lump Sums

Presenters: David Barlow, SCRP, SGMS, Senior Vice President, Senior Consultant, SIRVA. Inc.
Nick Stevovich, CRP, Vice President, Relocation Account Management, SIRVA, Inc.

Go deep into lump sums as we explore the benefits and challenges, discuss which relocation components are best suited to lump sum payout, and address common transferee questions.
Top Ten Ways to Successfully Manage Supplier

Presenters: Tracey Gatlin, Manager, Global Supply Chain, SIRVA, Inc.
Dena Ostrander, Director, Supply Chain Management, SIRVA, Inc.

Join us as we count down the top ten principles, practices and methods you can utilize to achieve success in managing any supplier. Regardless of supplier-type or industry, these methods will not only improve service delivery and achieve cost savings, but will likely result in a loyalty from your suppliers that makes your organization their “supplier of choice.”

*Session registration is for event organization purposes only and you can change your session participation on-site, if desired.

Step 5: Optional Activities Please tell us the optional activites you'd like to attend:

Tuesday, March 27

On Tuesday, March 27, we will be hosting a variety of activities both on and off-site. Please click on the activity links below to review
the choices and select the activity you prefer to attend.

Golf

Golf

Few golf experiences can match the blend of stunning natural beauty and variety of challenges presented at Monarch Beach Golf Links. Here, along the dramatic bluffs of Southern California, master architect, Robert Trent Jones, Jr., has fashioned an intriguing layout in the Scottish links tradition on one of the select few oceanfront golf courses in California. Commanding sweeping views to the sea, this par-70 championship course offers an unending variety of play.

Would you need golf clubs? Yes No
You must choose if you need golf clubs.

Kayaking

Kayaking

Enjoy a fun afternoon learning how to kayak. An instructor will take you through all you need to know and let you explore California's beautiful waters.

Yachting

Yachting

Explore the California water in an elegant setting aboard an exquisite yacht! Enjoy beautiful coastal views, sea life and elegant food and beverage.

Crafting

Get crafty and creative in the new age experience. An instructor will help guests create their own jewelry or glass dish works of art! Each guest will be given a multitude of materials to use to assemble their works of art!
Jewelry
Glass Dish

Cooking

Cooking

Express your inner chef on an intense tour of the senses. Explore California cuisine with one of the Ritz–Carlton's top chefs.

Hiking

Hiking

Become one with nature on this guided tour of the California coast line. Get ready to have fun and explore!
Spa Splendor

Treat yourself to the ultimate luxury of the Spa Gaucin at The St. Regis Monarch Beach. Choose a massage, facial or manicure/pedicure, enjoy a leisurely spa lunch, and relax afterwards in the sauna, whirlpool or lounge.
75 Minute Manicure and Pedicure
60 Minute Massage
60 Minute Customized Facial

No Activity

I will not be participating in an activity.

If your first choice activity is unavailable, please select an alternate activity above and then select your first choice activity below and you will be placed on a wait–list and notified by March 1 if spots become available.

Would you like a guest to join you on your activity?*
Yes No
You must choose whether a guest will be joining you.

Will your guest be joining us for dinner on March 26 or 27?
Yes No
You must choose whether a guest will be dining with you.
Guest Information

Thank you for your request. Space is not guaranteed for guest activities and a fee is associated with the golf and spa options. You will be contacted by March 1, 2012 if space is available and to confirm pricing for your guest. At this time you may either confirm or forego your guest's reservation.
- Guest First Name:
- Guest Last Name:

Step 6: Verify You have completed the registration process. If you are ready to submit your registration,
click the button below. If you would like to review your details again before submitting your registration,
please use the back button below. To make changes simply cycle through the registration sections and
make your adjustments.

Step 1: Create your Account Please enter your log-in information:

Already have an account? Log-in

Step 2: Personal Information Please tell us some things about you:

Step 3: Hotel & Travel Please tell us your travel preferences:

Hotel Information

Travel Information

Arrival Information

Departure Information

Step 4: Sessions Please indicate which courses you plan to attend.

Day One: March 26, 2012 (Attendance is optional)

Session Legend

Noon–1:00pm

1:00pm–3:45pm

1:15pm–2:15pm

1:15pm–2:15pm

2:30pm–3:30pm

2:30pm–3:30pm

3:45pm–4:45pm

Day Two: March 27, 2012

Session Legend

10:20am–11:20am (Breakout Sessions)

11:30am–12:30pm (Breakout Sessions)

Day Three: March 28, 2012

Session Legend

9:40am–10:40am (Breakout Sessions)

Step 5: Optional Activities Please tell us the optional activites you'd like to attend:

Tuesday, March 27

Golf

Kayaking

Yachting

Crafting

Cooking

Hiking

Spa Splendor

No Activity

Would you like a guest to join you on your activity?*

Will your guest be joining us for dinner on March 26 or 27?

Guest Information

If you have verified your information and are ready to submit your registration do so below.